Reset Password

standard cancellation policIES

cancellation policy

none

  • Cleaning costs are always refunded if the guest did not check in.
  • If there is a complaint from either party, Purodreams must be notified by email within 24 hours of check-in.
  • Purodreams will mediate when necessary and will have the last word in all disputes.
  • The reservation is officially canceled when the guest clicks the cancel button on his booking page, which can be found in Panel> My reservations> Cancel reservation request.
  • Applicable taxes will be withheld and remitted

flexible

  • Cleaning costs are always refunded if the guest did not check in.
  • Service fee is non-refundable. If there is a complaint from either party, Purodreams must be notified by email within 24 hours of check-in.
  • Purodreams will mediate when necessary and will have the last word in all disputes.
  • The reservation is officially canceled when the guest clicks the cancel button on his booking page, which can be found in Panel> My reservations> Cancel reservation request.
  • Applicable taxes will be withheld and remitted

moderate

  • Cleaning costs are always refunded if the guest did not check in.
  • Service fee is non-refundable. If there is a complaint from either party, Purodreams must be notified by email within 24 hours of check-in.
  • Purodreams will mediate when necessary and will have the last word in all disputes.
  • The reservation is officially canceled when the guest clicks the cancel button on his booking page, which can be found in Panel> My reservations> Cancel reservation request.
  • Applicable taxes will be withheld and remitted

strict

  • Cleaning costs are always refunded if the guest did not check in.
  • Service fee is non-refundable. If there is a complaint from either party, Purodreams must be notified by email within 24 hours of check-in.
  • Purodreams will mediate when necessary and will have the last word in all disputes.
  • The reservation is officially canceled when the guest clicks the cancel button on his booking page, which can be found in Panel> My reservations> Cancel reservation request.
  • Applicable taxes will be withheld and remitted.
THE CLUB FOR DISCERNING TRAVELERS
Invitation

We inform you that the information you provide will be treated by PURO DREAMS, S.L. in order to include you as a member of our last minute travelers club. The basis for the legitimation of the treatment is the consent given by the user. Under no circumstances will data be passed on to third parties, unless legally obliged to do so. You can access, rectify and delete your data, as well as exercise other rights, as explained in the additional information. You can find out more about the use we make of your data by accessing our Privacy Policy.

Let one of our experts guide you
traveling last minute?

PHONE - WHATSAPP NUMBER

+34 670 412 170

E-MAIL

hello@purodreams.com

wellcome!

to the Discerning Travelers Club

- 3%

Celebrate your membership with an extra 3% discount on your first short stay booking.

join the club

Invitation

The club for discerning travelers. Access exclusive member properties and offers