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standard cancellation policIES
cancellation policy
none
- Cleaning costs are always refunded if the guest did not check in.
- If there is a complaint from either party, Purodreams must be notified by email within 24 hours of check-in.
- Purodreams will mediate when necessary and will have the last word in all disputes.
- The reservation is officially canceled when the guest clicks the cancel button on his booking page, which can be found in Panel> My reservations> Cancel reservation request.
- Applicable taxes will be withheld and remitted
flexible
- Cleaning costs are always refunded if the guest did not check in.
- Service fee is non-refundable. If there is a complaint from either party, Purodreams must be notified by email within 24 hours of check-in.
- Purodreams will mediate when necessary and will have the last word in all disputes.
- The reservation is officially canceled when the guest clicks the cancel button on his booking page, which can be found in Panel> My reservations> Cancel reservation request.
- Applicable taxes will be withheld and remitted
moderate
- Cleaning costs are always refunded if the guest did not check in.
- Service fee is non-refundable. If there is a complaint from either party, Purodreams must be notified by email within 24 hours of check-in.
- Purodreams will mediate when necessary and will have the last word in all disputes.
- The reservation is officially canceled when the guest clicks the cancel button on his booking page, which can be found in Panel> My reservations> Cancel reservation request.
- Applicable taxes will be withheld and remitted
strict
- Cleaning costs are always refunded if the guest did not check in.
- Service fee is non-refundable. If there is a complaint from either party, Purodreams must be notified by email within 24 hours of check-in.
- Purodreams will mediate when necessary and will have the last word in all disputes.
- The reservation is officially canceled when the guest clicks the cancel button on his booking page, which can be found in Panel> My reservations> Cancel reservation request.
- Applicable taxes will be withheld and remitted.
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